Development Stewardship Coordinator (Regular/Full-time)
Reports To: Director of Development
Employment Status: Regular/Full-time
The Development Stewardship Coordinator is responsible for providing organizational and administrative support to the Development Department of the Atlanta Symphony Orchestra. He/she also coordinates philanthropic events and benefits fulfillment, as well as provides ongoing donor services and related communications.
• Monday – Friday, 9am – 5pm.
• Some evenings and weekends required as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• In collaboration with leadership team, plan and coordinate all fundraising and philanthropic events including, but not limited to, donor events, benefits fulfillment, cultivation events, managing RSVP lists and all supporting event logistics.
• Provide outstanding customer service in daily interface with donors regarding event reservations, ticket requests and other benefit delivery needs.
• Assist with event tracking, ticketing and reporting using Tessitura and Microsoft Excel.
• Manage weekly pre-concert dining in the Robert Shaw Room including reservation confirmation, communication with appropriate staff and ensuring weekly dining materials are provided accurately and promptly. Manage intermission service.
• Staff liaison to the Atlanta Symphony Associates (ASA volunteers).
• Assist with the planning and implementation of the annual Gala
o Attend planning meetings;
o Serve as primary support with event logistics including all Gala communications, concert and dinner seating, event setup, and vendor relations;
o Process all Gala gifts, track event screens, and prepare fundraising reports; and,
o Prepare donor correspondence including solicitations and acknowledgment letters, invoices, and other related materials.
• Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
• Associate Degree required. Bachelor’s Degree preferred.
• General office/clerical administrative experience of 1-2 years required.
• Event planning and/or management experience (1-2 years) highly desirable.
• Demonstrated excellence in providing superior, personalized customer service.
• Demonstrated, above-average proficiency in computer software programs, with emphasis on the Microsoft Office products and database systems. Ability to learn Tessitura fundraising database software.
Skills and Abilities:
• Strong organizational and administrative skills with exceptional attention to detail.
• Excellent communication skills (written and verbal) and proofreading skills (grammar and punctuation).
• Ability to show initiative in problem-solving and be a highly collaborative team player.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Some standing, walking, bending, frequent use of hands, stooping and light lifting (at least 10 pounds) is needed.
• The noise level in the work environment is usually moderate.